Process Driven Excellence
We are a group of independent, Fixed Operations Consultants that help dealerships discover & attain their full potential within their fixed operations. Touching: sales systems, employee development, engagement, retention, workflow & shop efficiency, customer experience – all ultimately driven to maximize profitability & ease of operation for parts and service departments.
We have a proven track record of client success with our immersive training, “inside the box” processes, & systems. Using gamification and incentive tools to anchor employees within the systems & processes that define success.
We have partnered with hundreds of dealerships around the country. We successfully achieve results for all major manufacturers, foreign and domestic, for both private and corporate auto groups.
CDCI Programs & Services
We offer a full suite of services to fit all the needs our clients have in Fixed Ops. Our signature program, CDCI Immersion, gets our clients the biggest results & the longest term success.
Why Choose Us
CP LIFT
Current Customer CP LIFT 100%+ AVERAGE
CUSTOMER RETENTION
Improved Customer Experience & Retention
ATTRACT TALENT
Top Talent Attraction & Retention
EFFICIENCY
Overall Process & System Efficiency
WARRANTY REIMBURSMENT
Increase In Warranty Parts & Labor Reimbursement Rates + Gross Profit
INCREASE & MARKET ADVANTAGE
Long Term Increase In Customer Experience & Overall Market Advantage
ACTIVELY ENGAGE EMPLOYEES
Engage Employees Through Dynamic Training, Coaching & Development
STANDARDIZATION ACROSS GROUPS
Standardization Across All Brands & Auto Groups With Varied Manufacturers