Automotive Fixed Operations Experts

Automotive Fixed Operations Experts

Process Driven Excellence

We are a group of independent, Fixed Operations Consultants that help dealerships discover & attain their full potential within their fixed operations. Touching: sales systems, employee development, engagement, retention, workflow & shop efficiency, customer experience – all ultimately driven to maximize profitability & ease of operation for parts and service departments.

We have a proven track record of client success with our immersive training, “inside the box” processes, & systems. Using gamification and incentive tools to anchor employees within the systems & processes that define success.

We have partnered with hundreds of dealerships around the country. We successfully achieve results for all major manufacturers, foreign and domestic, for both private and corporate auto groups.

CDCI Programs & Services

We offer a full suite of services to fit all the needs our clients have in Fixed Ops. Our signature program, CDCI Immersion, gets our clients the biggest results & the longest term success.

Providing Parts & Service Departments

Scalability + Hyper Profitability Without Volatility

Be Prepared For Incredible Results

Why Choose Us

CP LIFT

Current Customer CP LIFT 100%+ AVERAGE

CUSTOMER RETENTION

Improved Customer Experience & Retention

ATTRACT TALENT

Top Talent Attraction & Retention

EFFICIENCY

Overall Process & System Efficiency

WARRANTY REIMBURSMENT

Increase In Warranty Parts & Labor Reimbursement Rates + Gross Profit

INCREASE & MARKET ADVANTAGE

Long Term Increase In Customer Experience & Overall Market Advantage

ACTIVELY ENGAGE EMPLOYEES

Engage Employees Through Dynamic Training, Coaching & Development

STANDARDIZATION ACROSS GROUPS

Standardization Across All Brands & Auto Groups With Varied Manufacturers