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Service Department

  • A knowledgeable service advisor attentively listening to a customer at an automotive dealership, with cars in the background representing modern workflow optimization.

    Service Advisors: Outshining Expectations

    Service departments are the lifeblood of automotive dealerships, and service […]

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  • Fixed Operations Consulting: Elevating Service Department Performance

    In the automotive industry, the service department is often a […]

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  • Why the Future of Customer Service Lies in Advisor Training!

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We are a group of independent, Fixed Operations Consultants that help dealerships discover & attain their full potential within their fixed operations. Touching, sales systems, employee development, engagement, retention, workflow & shop efficiency, customer experience and all ultimately driven to maximize profitability & ease of operation for parts and service departments.

We have a proven track record of client success with immersive training, “inside the box” processes, & systems. Using gamification and incentive tools to anchor employees within the systems & processes that define success.

We have partnered with hundreds of dealerships around the country. We successfully achieve results for all major manufacturers, foreign and domestic, for both private and corporate auto groups.

Contact us

Email: info@cdci.group

Phone: (503) 913-9736

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